Mr. Speaker, I understand what my hon. colleague is trying to say, but I brought up one of my constituents as an example of the general issue with wait times, not to address the specific case.
In the case of an urgent application, the website for Citizenship and Immigration Canada clearly states that it will contact applicants within two business days to inform them of whether it can speed up the application. It can be worrisome to not have heard anything after more than eight days when you have an upcoming business trip.
How can this taxpayer do his job?
This urgent processing system is clearly not working. When will this government take people's requests seriously, especially urgent ones? Will we have to create a second, third or fourth system to process urgent applications that have not yet been processed?