Mr. Speaker, when Canadians reach out to the CRA, we expect them to be provided with quality service and accurate information. We encourage anyone who believes that they may have received incorrect information from the CRA or has any complaint of that nature to make a formal complaint. That is what the CRA taxpayers' ombudsman's office is for. It is a position that this government brought into place.
We do expect the CRA to continually improve its service and the quality and accuracy of those services. We have implemented several measures which are ongoing to do that.