Mr. Speaker, I appreciated about half the intervention of my colleague. However, I want to go back to EI processing. I know he represents a great number of people in seasonal industries, so I am sure he has a number of active files within his riding.
I would like to ask my colleague if this makes sense. Prior to 2008, the standard for EI processing centres was to answer the call within three minutes. That happened about 95% of the time. After the Conservatives got their hands on the EI processing centres and starting making cuts, rather than reinvesting and keeping that standard, they lowered it to 80% of calls within three minutes. Last year, they lowered answering the call 80% of time within 10 minutes. We are starting to see a pattern here. Now, in response to an order paper question last year, they are only hitting the standard of answering a call within 10 minutes 45% of the time.
Is this what Canadians are experiencing now for someone who is trying to put some food in the fridge, maybe fill a prescription or put some oil in the tank? Is that what you are experiencing?