Madam Speaker, I thank my colleague, for whom I have enormous respect, for his question. He is one of the eminent members of the Standing Committee on Finance. I always enjoy discussing the issues with him.
To give a very simple response to his question, I would like to list the principles in this bill that will amend the Bank Act in order to protect Canadian consumers.
Basic banking services should be accessible. I am sure that my colleague will agree on that point.
Disclosure should enable an institution’s customers and the public to make informed financial decisions. I am sure that is a principle that my colleague subscribes to.
An institution’s customers and the public should be treated fairly. I am sure that my colleague is in favour of fairness.
Complaints processes should be impartial, transparent and responsive. I am sure that my colleague supports these principles.
These are the principles we want to promote to protect consumers in Quebec and all across the country. That way, whenever they do banking, both in Quebec and elsewhere in Canada, consumers will always be sure they can rely on measures that will afford them proper protection.