Mr. Speaker, Canadians expect their government to provide fast, quality services, whether online, on the phone, or in person.
According to data from Service Canada, far too many Canadians are not receiving the level of service they expect. When people lose their jobs through no fault of their own, they should not have to wait weeks, or even months, to get assistance and benefits from a program to which they contributed while they were working.
That is why we are taking steps and launching a national review to get feedback from key stakeholders and the public on how to improve the services provided to EI claimants.
The comments and suggestions we receive will be very useful in identifying the best way to improve services for EI claimants.
We know that Canadians have something to say, and we cannot wait to hear it.