Mr. Speaker, I want to pick up on one very important point, which is that families must be at the centre and must be heard. This week in Winnipeg we heard the horrific story of a family who lost their daughter nine years ago on her 18th birthday. The family has a heartbreaking story. They had agreed to go to the inquiry. They wanted to tell their story, and then they had their time reduced to just minutes. I do not know how that is an example of hearing effectively from the families.
When we met with the commissioners, we said, “Listen, please, have a phone number so that if people come in from a remote community they can get a live person on the line.” I know we have been checking regularly to see if we can ever get a live person on that line, but it has never happened. If we cannot get through to the commission to a live person, how can individuals who have made a big effort to make that phone call, who might come from a community that has less access, get the access they need?
Again, the red flags are there. The minister must listen and, please, pay attention and make some changes that will create the success that families so desperately need.