Mr. Speaker, I want to reassure my colleague that we very clearly will not be holding the airlines accountable for situations that are beyond their control. They cannot control the weather. They cannot control an outage by NavCan, which provides air traffic control. They cannot control a security issue at the airport that closes down the airport. There are a number of situations that are beyond the control of the airline itself. It is definitely not our intent, and I will make sure that this does not happen, because we have already discussed many of these parameters. For events that are within the control of the airlines, passenger rights would have to be respected. We would not hold the airlines accountable for things they cannot control.
In the House of Commons on October 30th, 2017. See this statement in context.