Madam Speaker, most of us have heard in the media about some unfortunate incidents in the recent past, some of them in Canada and some elsewhere around the world, when passengers did not receive the kind of treatment they deserved. When we have talked to people, we have heard that having a passenger bill of rights is very important to them. In the consultations, people said that when they made a contract with a transportation company, they wanted the company to fulfill the contract and treat them in the way they deserve to be treated.
By legislating this in the bill and then having the details in the following regulations, Canadians will have all the information they need and they will get the protections they deserve.