Madam Speaker, the Minister of National Revenue is shifting the blame onto the Conservatives for the abysmal report card her agency received from the Auditor General.
She claims that cuts to the number of agents are to blame. However, after two years, she has done nothing about it. When over half of all calls to the CRA are blocked and 30% of callers are getting the wrong information, it seems clear to me that in-person service needs to be restored in rural areas.
When will she face the facts and admit that nothing is more effective than in-person service?