Mr. Speaker, one of the things we need to look at is why consultants are used and whether there are things we can do in government to make things more client friendly. My colleague made reference to access to the Internet and their files and looking at changing forms.
Also noteworthy is that often people go to consultants because of a sense of frustration with, say, processing times. People who get married and wait two or three years, often out of frustration look at what they can do to speed it up, and they will often go to consultants.
I know that the government has made significant gains in decreasing processing times. I am wondering if my colleague would comment in regard to that issue.