Mr. Speaker, that is an excellent question. When a Canadian purchases a ticket, sometimes at considerable expense, he or she expects to be treated with fairness and respect. In a sense, a contract has been signed. I was very proud today to table, on behalf of the Government of Canada, new legislation that will ensure that we have passenger rights. People can be assured that, if any of those passenger rights are violated, the passengers will be suitably and properly compensated in a timely manner.
In the House of Commons on May 16th, 2017. See this statement in context.