Mr. Speaker, it is a pleasure to rise again on an issue that is very important for Canadian consumers and travellers, which is the call for an airline passenger bill of rights. I asked this question, and the right hon. Prime Minister answered it, basically saying he was proud of the work of the Minister of Transport. Unfortunately, there is not much work to talk about with regard to an airline passenger bills of rights because it was lumped together with three other bills in the House of Commons as part of a general package. Worse than that is the fact that there are no specifics in the passenger rights bill being presented. I know the Prime Minister may not have to worry about these things because he flies in the government's plane, the Aga Khan's plane, or those of other friends and acquaintances, but the reality is that most of us who travel as general passengers face a number of obstacles, for which we want and expect a set of rules.
Europe has a robust system that is understandable, and the United States has a system that is understandable, and most important, there is clear language that defines what takes place. The government has passed a bill that does not talk about the specifics of the rules of the game with regard to cancellations, which could be due to delays related to mechanical difficulties or rerouting or could be caused for appropriate reasons, such as bad weather. There are a number of issues with regard to remuneration for meals and accommodations. All people want is to know what their rights are and to have a say.
Europe has a very specific way of doing this. The same is true with the United States. There are issues of delay and tarmac rights. There has been a series of unfortunate incidents on airplanes not only in Canada but internationally that got a great deal of attention in the media. Hearings have taken place in the United States to protect consumers. In the U.S. there have been very overt and public cases where people have been dragged off of planes and injured, whereas in Canada there have been a number of situations where passengers have languished for hours, with feces in the aisle because people are not allowed to go to the washroom or the washroom has not been emptied. The rerouted plane has to sit in a holding pattern, with people having very few rights. In fact, people have resorted to calling 911 just to get water or some sort of attention.
The minister in this case has tabled a bill in which he is leaving this all to regulations and back-door lobbying by the airline industry. There was no attempt in the legislation to specifically identify what the parameters or compensation would be or have at least a participatory element for the public and for Parliament. Quite frankly, it is a way of not doing the job.
Similarly, the Minister of Transport has taken a hands-off approach with regard to auto recall. We will see that in Bill S-2 when it is next debated. Even today in the House, when members asked for leadership with regard to environmental property of which the minister is the custodian, he basically passed the buck again. He is not interested in the details, in sharing information, or in setting standards.
The Prime Minister answered this question saying he was proud of the work, but there has not been any work. In fact, leaving the decisions for bureaucrats in back rooms and through back doors to be lobbied by the industry and others is not a way for democracy to run. All the minister has to do is try.