Mr. Speaker, we do not think this is acceptable. Canada's public servants deserve to be paid accurately and on time for their important work. Our government remains focused on stabilizing the Phoenix pay system and resolving these unacceptable issues, which continue to be our number one priority. We have increased the capacity by 1,500 people at the pay centre. The backlog is down 100,000 cases since January 2015. We did not create this Phoenix problem, but we are going to fix it.
In the House of Commons on November 7th, 2018. See this statement in context.