Mr. Speaker, I absolutely agree that we need to do something fundamental. In my office alone since this started we have had over 50 cases. That may not seem like a lot but I know of offices that have had well over 200 cases. The reality is that we need to be providing the resources so that people can get the help.
When I talk about the stories in my riding, this is the challenge. We have workers who are being told to go to this office, that office, this other office. They are trying to work the offices off each other so that they can get their issues put forward a lot faster. That is a lot of time for workers to have to engage those different places and try to get them to leverage one another so that they can get action on their file.
We have to take a moment here to recognize that we need to serve the people who are facing this challenge, not serve the people who are incredibly responsible for it.