Madam Chair, once again, we are very proud of this new director's appointment. We want to reduce wait times and expedite the process, which can sometimes be burdensome for applicants. That will help us to greatly reduce wait times and simplify our forms. Client service is one of our priorities, and we are determined to ensure that clients receive the best and quickest service possible from the Department of Immigration, Refugees and Citizenship.
In the House of Commons on May 24th, 2018. See this statement in context.