Mr. Speaker, over the past three years, the CRA has made significant changes to its services, including to the benefit validation program.
To the member's point about people potentially being targeted and not responding quickly enough, the CRA has simplified its letters, expanded the list of eligible documents and is now proactively communicating with those who do not even respond to the initial request.
The fact is that there is a serious effort being made on the part of the CRA to ensure that those who are entitled to benefits know how to apply and what they are entitled to and that they, in fact, receive those benefits. During my initial remarks, I listed a number of programs the CRA uses to make sure that those who are entitled to benefits receive them. This includes newcomers to Canada.