Mr. Speaker, for seven months the Minister of Transportation has refused to require airline companies to give their clients refunds for cancelled flights. Instead, he told people to complain to the Canadian Transportation Agency.
People listened to him and complained to the Canadian Transportation Agency, which has received more than 10,000 complaints. Guess how many of these complaints have been dealt with. None. Not one single complaint has been dealt with. Instead of doing his job, the minister directs people to a dead end. People want to get their money back, and they do not want to wait until hell freezes over.
When will he require airlines to give their customers a refund?