Mr. Speaker, people like Mr. Poirier from Saint-Georges are under stress because their Canada Revenue Agency files are frozen.
These individuals want to co-operate with the CRA, but they cannot reach the agency. One of my staffers spoke with an agent, who was very friendly by the way, who said the CRA is currently processing claims from November 4. That is nearly a month of delay.
People do not want any trouble with the CRA. They are already under stress because of COVID-19. When will the government bring in the human resources needed to respond effectively to Canadians?