Madam Speaker, the busiest duty at my office is helping people with immigration issues, but there is a problem: civil servants tell me that cases people filed online are being processed as usual, but cases people filed as paper applications, which are most immigration files, are hardly moving at all. We are told it is because civil servants working at home do not have access to those paper files. This is unfair to people eager to start a new life in Canada.
Will the immigration minister fix this problem immediately?