With regard to the Canada Emergency Business Account program: (a) how many calls have the call centres received on each day of the program’s operation; (b) of the calls in (a), how many did the call centre respond to and how many were missed or unable to connect to an employee; (c) what is the average number of calls to the call centres per successful applicant before its application was approved; and (d) do any of the call centres employees possess experience or training in the business operations and requirements of farms?
In the House of Commons on December 7th, 2020. See this statement in context.