Madam Speaker, my question pertains to the complexity, sometimes, of the environment of oversight organizations. I saw a number cited in the backgrounder on this bill. We spend about $150 million on various agencies that do oversight, which obviously is an important function.
Other members spoke earlier today about duplication. People worry that it may take a long time for them to get an answer or that they may not receive correct directions on how to find an answer or file a complaint.
I am wondering if the member could comment on that, to assure Canadians that this legislation is money well spent and that there would be an easy, directed process and a timeline for an outcome that Canadians could have confidence in when they make a submission to the oversight commission.