Mr. Speaker, the first and foremost priority for us is the safety and health of the staff at Service Canada. However, we have been safely reopening a number of centres right across the country. We have redeployed over 3,000 additional staff to make sure that people have access to the benefits that they rely on. In addition to that, we have introduced online options, as well as options through the telephone. A 1,500-agent call centre has been set up to help people with the Canada emergency response benefit, which will now move to the employment insurance system.
In the House of Commons on September 29th, 2020. See this statement in context.