With regard to information on services provided by Canada Post since October 2017 and broken down by province or territory and by month for each part of the question: (a) what was the volume of lettermail; (b) how many letters received postmarks the day they were mailed; (c) what are the Canada Post lettermail delivery time performance standards; (d) what were the average, median and mean delivery times for the lettermail; (e) what volume and percentage of the lettermail were delivered exceeding the performance standards; (f) how is the loss of lettermail determined and reported; (g) what volume and percentage of lettermail was lost; (h) what is the audit process to evaluate the security, effectiveness and timeliness of the end-to-end lettermail pickup to delivery process; and (i) how many audits were conducted?
In the House of Commons on January 25th, 2021. See this statement in context.