Madam Speaker, it is a pleasure to rise today to debate Bill C-288, an act to amend the Telecommunications Act concerning transparent and accurate broadband services information.
I was originally planning to speak to the predecessor of this bill on June 23, 2021. There is nothing like 16 months of intervening time to allow me to really collect my thoughts on this matter, but I am pleased that my colleague and friend from Dauphin—Swan River—Neepawa has revived his bill from the previous Parliament to provide Canadian consumers with the important information they need when it comes to rural broadband services across our country, so I thank him for raising this issue.
Something I have said many times in the House of Commons and in public to my constituents at events is that reliable high-speed Internet ceased being a luxury a long time ago. For Canadian families, businesses and communities, it is an absolute necessity. When members are given the opportunity to bring forward private member's bills, there are often a lot of competing priorities, which members see as being important to their communities and their ridings. When members win the lottery and have a high-up number in the private member's business lottery, like my friend from Dauphin—Swan River—Neepawa did, it is great when they are able to pick a priority like this, which is important for folks not only in rural communities like Dauphin—Swan River—Neepawa, but also in places like Perth—Wellington and across the country.
In my community of Perth—Wellington, the issue of rural broadband is one I hear of time and again. On a nearly weekly basis, if not sometimes on a daily basis, I will receive an email from a constituent, a phone call from a family, sometimes even a printed letter in the mail because the Internet is so bad, asking when they might finally see rural broadband fibre optics coming to their communities. Just this morning I spoke with a business owner in Wellington North, in the north part of Wellington County, who was talking about how his business was affected by not having access to reliable high-speed Internet. The speeds he is able to get, based on his current Internet service provider, are simply not adequate for him to carry out his business.
Later today, after I have downloaded this video and upload it to my website, my Facebook page and YouTube, many of the constituents in my riding will not be able to watch it. They will not be able to watch it because their high-speed Internet is simply not adequate. They would spend most of the day watching it buffering rather than actually watching this, or any other video or business communication.
There are challenges affecting Internet across the country. I will be honest that it takes a lot of infrastructure investment in order to get reliable Internet and telecommunications services in a country as large, rural and remote as Canada. One of the challenges is that there are very few Internet service providers in Canada, and this market is dominated by a couple of large corporations.
I do not think it is a surprise to anyone in this chamber who those large corporations are that dominate the marketplace. This lack of competition leads to the lack of choice for Canadians. In many parts of my riding, my constituents have no choice and are stuck with one provider. In a lot of cases, that is old ma Bell herself.
There are several, often community-owned, Internet service providers that are trying to do the hard work to make sure that fibre is installed along every concession road. They are trying hard. They are working hard, and they are committed to providing reliable high-speed Internet, but they are often unable or struggling to compete with the large Internet service providers that often engage in marketing that, while legal, is really pushing the boundaries of what is believable and consistent.
In my riding, I am very proud of community businesses such as Quadro, Wightman and Mornington, which are working to connect rural subscribers and rural residents with fibre-optic Internet service that would have up to one gigabyte of download speeds. This is an amount that is simply unbelievable for so many in my community right now because they are dealing with speeds as low as 2.5 Mbps, megabytes per second, which is simply not sufficient to carry on a business, participate in community events or communicate with family members.
Canadians need accurate information about the speed of their Internet service, which is why I support this bill. The theoretical speeds, hypothetical service and best-case scenarios are all advertising mechanisms that some of these large corporations use. They hinder us and prevent us from making meaningful decisions when deciding what Internet service provider to go with.
What does help Canadian consumers is realistic expectations based on data regarding what the download and upload speeds are going to be with the specific Internet service provider in their community.
Let us step back just a little to look at what has been happening in the past number of years. Throughout the first 15 years of the 21st century, Internet access expanded dramatically. Service, quality and speeds increased during that period, albeit not always consistently across the country.
What we have seen in the last seven or so years is that progress has slowed and stalled. In fact, I would say that the progress of the government on expanding high-speed Internet across the country has been slower than dial-up. I have raised this issue of poor Internet service time and time again with different Liberal members of cabinet over these past seven years. Unfortunately, the responses we get are either disappointing or, quite frankly, misleading.
The Liberal government has pointed to the different federal funds and dollar totals that it claims to have invested, but in typical Liberal fashion, it measures success based on the amount of money it spends rather than on the actual results it achieves.
One small example of this is when, in November 2018, I raised a question during question period about a report that was criticizing the government's failed process to improve rural Internet. I raised this in question period, and the now Attorney General, who was the parliamentary secretary at the time, responded simply by telling me how much more money they were spending, how many more dollars were being put into it rather than focusing on results. Here we are, four years later, and people in rural and remote communities across Canada simply do not have access.
I will note that some other strategies have been promoted more broadly on the issue of spectrum. I would note that the government still has not followed up on the use it or lose it policy that would actually make sure that spectrum is actually used and not kept in corporate coffers as some kind of bargaining chip or future asset that they could sell or re-sell in the future.
Many of the projects being funded across the country have gone to some of these large telecom companies rather than going to the smaller telecoms. In fact, I would note that the so-called rapid response stream of the universal broadband fund gave $7 million of taxpayer funding to Bell in November 2020, whereas a lot of small, local, often community-owned, Internet service providers in rural communities could have used that $7 million to actually get fibre in the ground.
I would note as well, in terms of the failure of the Liberal government, that despite the fact that 10% of the underserved population lives in southern Ontario, the Liberal government's connect to innovate program did not invest a single dime in southern Ontario. Again, there was a big show, lots of announcements, the citing of big dollar figures, but 10% of the population is not being served in Ontario.
There is a program in southern Ontario, the SWIFT program, which is a collaboration among Internet service providers, municipalities, counties and private business. Hopefully, at some point there will be some further funding from different levels of government because they are ready to do the work necessary to make sure that fibre is in the home of all Canadians. However, when it comes to the program like the connect to innovate program, not a single dollar is being invested in southern Ontario.
I want to refocus on why this bill is important. As the member for Dauphin—Swan River—Neepawa mentioned earlier, the phrase “up to speeds” and misleading types of advertising are simply not acceptable when Canadians are making important decisions about rural high-speed Internet. We need to do more. We need to act. I am very excited to support Bill C-288.