With regard to performance audits or similar types of assessments related to passport processing times which were completed or ongoing between January 1, 2021, and December 31, 2021: what are the details of each audit or assessment, including, for each, the (i) start and end date of the time period audited or assessed, (ii) summary and scope of the audit or assessment, (iii) findings, (iv) recommended changes to improve processing times, if applicable, (v) changes actually implemented, (vi) entity responsible for conducting the audit or assessment?
In the House of Commons on November 14th, 2022. See this statement in context.