Mr. Speaker, there were a few minutes left in my speech on November 3 just before the Deputy Prime Minister took the floor to present her economic update.
Members will remember that, at the time, the House of Commons was all abuzz and everyone was eager to hear the Deputy Prime Minister’s speech, so I have a feeling that not many members heard what I had to say.
I will take this opportunity to review certain points that explain the Bloc Québécois’s position on Bill C-20. I began by announcing that the government had our support for the first reading of the bill. This is a second attempt for me in my speech today, but it is the third attempt for the government in its introduction of the bill.
In fact, the government has been trying to legislate on this issue for several years. Members will remember Bill C-3, introduced in the 43rd legislature, and Bill C-98, introduced in the 42nd legislature. I hope that the third time is the charm, and that Bill C-20 will be able to survive the entire democratic parliamentary process so that we can provide the Canada Border Services Agency and the RCMP with a truly independent external review commission.
The community has been asking for this for many years now. More than 18 years ago, in 2004, Justice O’Connor recommended the creation of an independent process to manage public complaints against the CBSA. The CBSA is the only Canadian public safety agency that has no external commission enabling the general public to file a complaint if they suffer any harm.
We know that this has happened in recent years. Many newspaper articles have reported on the fact that Canadian citizens returning home or leaving the country have suffered abuse by border services officers. Obviously, the point of my speech is not to put border services officers on trial. They usually do a very good job but, as in every organization, there are cases of abuse. We therefore need to enable the public to file complaints and allow these complaints to go through the necessary process to see whether anything can be done and whether these complaints should be reviewed.
Of course, there is a complaint process within the CBSA, but we know that self-investigation is never particularly effective. When complaints are dealt with internally, we often need to make access to information requests to find out what was the outcome of these complaints. Moreover, we know what happens with access to information requests these days. As my colleague from Trois-Rivières mentioned, the government “is so transparent that we can see right through the pages”. That is what he said about the 225 blank pages sent by Health Canada in response to an access to information request.
It would be a very good thing to have this process finally in place. As I said earlier, the community has been asking for this for many years. The Customs and Immigration Union gave its opinion on the bill. It asks that the review commission deal with not only misconduct by officers, but also any systemic problem that might come from higher up in the chain of command. That way, the problem could be investigated and complaints could be filed against managers and not just officers. The union really wants the entire chain of command to be looked at and, if there is a problem, officers should not be the only ones who are reprimanded for complaints filed with the commission.
What is also interesting about the bill is that it requires the minister of public safety to present an annual report informing the House and Canadians of what public safety agencies have done to implement the recommendations made by the public complaints and review commission. The commission would be able to issue recommendations to the department, and the minister would be accountable to the public and to complainants.
I mentioned earlier that border services officers have great power. They can detain and search Canadians and even deport people.
The legislative summary of Bill C-20 mentions the case of Maher Arar, a Syrian Canadian citizen who was deported, imprisoned and tortured in Syria. This was the result of a communication problem between Canadian and U.S. border services. Mr. Arar was questioned by the FBI. We realized that there might be a problem and that complaints were not being followed up on. That might have prevented this sort of thing from happening.
The number of investigations rose in 2020 compared to 2019. I do not have the figures for 2021 or 2022. Some 250 investigations of officers were conducted by the Canada Border Services Agency following complaints. For example, it appears that some officers interfered in the immigration process, while others attempted to assist immigration lawyers by illegally removing items that might raise questions from certain files. Still others apparently made disparaging comments about clients or inappropriate comments about colleagues. Some are said to have abused their authority. There were also complaints about harassment and sexual assault. These complaints are serious, and they demonstrate the need to create a thorough, independent complaint process. This will allow people who have been harmed by border services officers to have some recourse and keep informed.
Once again, the government can count on our support to improve this bill and pass it as soon as possible.