Madam Speaker, the lines are around the block at Service Canada centres across the country, and budding entrepreneurs are charging upwards of $50 an hour to stand in line to help people get that golden walk-in appointment.
If we call the Service Canada passport line, we get a generic message saying “long processing time” and then it hangs up. However, when we go to the website, there is no mention of delays and no indication of a problem, leaving Canadians completely in the dark until it is too late in many cases.
Will the minister admit that this is a crisis?