Madam Speaker, Canadians continue to have to pay Service Canada for expedited passports, despite the minister assuring this House that this would not be the case. Half the time, they are not even getting the enhanced service they are being forced to pay for. This directive first came out weeks ago, yet it is still not being implemented.
If the minister’s department does not respect her enough to follow her directives, how does she ever expect to clear the backlog?