With regard to the contract initially awarded by Shared Services Canada to BMC Software Incorporated (BMC) worth approximately $32.4 million for IT service management: (a) why did the contract increase in value to over $50 million in February 2020; (b) which departments and agencies have migrated all of their IT service management to the BMC software; (c) of the departments that have not yet migrated their IT service management to the BMC software, what percentage of migration has been completed and what is the projected date as to when the migration will be complete; (d) what is the government's estimated total cost to complete the migration; and (e) will it be mandatory for departments and agencies to use the BMC software, and, if not, what alternatives will be made available?
In the House of Commons on June 20th, 2022. See this statement in context.