Madam Speaker, I totally agree. When we speak of immigration, I do not know what adjective to use, but most of my staff's time is spent on immigration issues simply because people have a right to get their visa or their permanent residency status worked on. However, it just seems to go into a void, and months pass without any apparent action.
Maybe it is a combination of managing how it is done and of simply needing more staff. If we stopped all the rampant contracting out for other projects, who knows how many staff we could hire and really train up to do the job on a daily basis, which would get things running smoothly again.