With regard to complaints received by the CRA related to its assistance by telephone: (a) what is the number of complaints received since January 1, 2022, broken down by month; and (b) of the totals in (a), what is the breakdown by type of complaint, including (i) the line not working or being out of service, (ii) dropped calls, (iii) long hold times, (iv) others?
In the House of Commons on December 16th, 2024. See this statement in context.