Mr. Speaker, service at the Canada Revenue Agency is worse than ever. Yesterday, the Auditor General confirmed that, eight years after a damning report by her office, the agency's services to the public have gone further downhill. The situation has not improved. Only 5% of citizens managed to get through to an agent within the 15 minutes specified by the service standards. The Liberals cannot claim ignorance. The Auditor General warned them about this situation back in 2017. They simply failed to resolve it.
After letting things slide for eight years, when are the Liberals going to step up and do something? People are tired of waiting.