Mr. Chair, in February 2022, the minister's predecessor announced an $85-million investment to improve the client experience and modernize the immigration system. That plan was in the 2021 economic and fiscal update. It would have reduced processing times and addressed difficulties encountered during the process. The plan also called for 500 new officers to be hired.
In 2024, her department announced that it would be cutting 3,300 officer positions. I would like to know how the department spent $85 million in 2022 to hire people and reduce processing times, only to reduce the number of officers and increase delays in 2024. What happened to that $85 million? Is her department's way of doing business productive?