Mr. Speaker, it took our researchers several days to come up with the 1-800 number that all unemployed workers in Canada will need to know. Our extensive research showed us that employees were unable to answer the questions put to them. And the minister thinks that the poor folks who will soon be unemployed will have no trouble obtaining all the answers and information they need. It is to weep.
The 1-800 number is to all intents and purposes not in operation at the present time. Three weeks before the system is to start up, and I draw the minister's attention to the coming holiday period, employees have still not been trained to implement the EI system. I ask the minister to tell us what has become of the transition measures that were going to ensure that people moving from the old to the new system received fair treatment? Where are they written down, where can a person see them? That is a clear question.