Madam Speaker, I wish to recognize our colleague, the hon. member for Etobicoke North, and his achievement in raising the profile of the subject of external charging, as has been pointed out.
The government's commitment to greater accountability in this area was affirmed in budget 2003 with a specific commitment to set out principles and enhanced implementation requirements for improved management of the whole architecture of user charges and cost recovery. The external charging policy, which was announced on September 3 by the President of the Treasury Board, delivers on that commitment responsibly and effectively.
And for those reasons, the government is not supporting Bill C-212. With stakeholder consultation as its backbone, the policy strikes a balance between two sound management practices, which if put forward will accommodate some of the concerns of and the suggestions that have been made by the member. While it strives for government wide consistency, it still provides the flexibility for individual programs to meet the needs of the varied and diverse interests of their stakeholders.
This is particularly important given today's fiscal realities that limit finite resources, and it also implicitly recognizes that federal departments face the difficult job of setting priorities within those limits day to day. The revised policy is the result of a thorough review that sought the input of paying users and other external stakeholders as well as departments. Members of Parliament made their views known through the efforts of the Standing Committee on Finance, which has a long-standing interest in this issue.
The review heard that there is broad support for the principles of equity and fairness that underpin the policy, but the review also revealed that stakeholders shared a number of substantive concerns that needed to be addressed. And through the policy, I believe that they have been.
The result is a revised policy that focuses on accountability and transparency as called for by stakeholders and, more importantly, by parliamentarians. Note that during the review a benchmarking study of other jurisdictions showed that Canada's charging policy compared quite favourably to other jurisdictions in terms of the clarity and thoroughness of its guidance and its principles based character.
The revised policy builds on this solid foundation to meet the concerns raised during the review as well as by my colleague's bill. Through the revised policy, the existing link between fees and service performance is made stronger. Service standards are now mandatory for any program with external charges and so is the need to develop them through consultation with stakeholders. But the policy makes clear that service commitments must also take account of the program's priorities as set through legislation or regulation. Service delivery is in the broad public interest and the policy recognizes that standards must reflect the needs of all Canadians in a balanced and even-handed fashion.
Furthermore, while departments are required to consult on actions to be taken if service commitments fail, the policy does not focus solely on fee rebates as Bill C-212 seems to. Instead of concentrating on negative consequences for departments, the policy encourages an approach that resolves the issues proactively. The hope is that consultation up front can reduce the need for confrontation after the fact.
By giving departments and stakeholders the flexibility to explore a range of options, the policy recognizes the message consistently sent by external stakeholders. The key issue is service improvement. Many paying users and their associations have expressed a willingness to pay higher fees in order to invest in better service. It follows logically, therefore, that concentrating on fee rebates may not provide the answer paying users are looking for, namely, improved service delivery.
While the review found that departments generally handle complaints well, better communications were called for. In response, the revised policy requires that dispute management processes be more formally structured, more visible and more clearly communicated during consultation, and the policy explicitly acknowledges that ministers may request recommendations from independent advisory panels.
The government also acknowledged the concerns raised by parliamentarians in that departments must do a better job of reporting detailed information on external charging activities to Parliament and to the public. Therefore the revised policy commits the government to annually report details on cost, revenue and performance information to Parliament through existing vehicles, such as the public accounts, the reports on plans and priorities and the departmental performance reports.
The government did not wait until completing the policy. It has already met this commitment as shown in the 2002-03 departmental performance reports to be tabled this fall.
The revised policy also touches on other important requirements, such as analysis, costing and pricing practices, and monitoring.
The overall aim is to provide better guidance and direction to departments while providing greater clarity and certainty for paying users, parliamentarians and other external stakeholders, all with the overriding objective of enhanced accountability and transparency.
With these improvements, the policy addresses many of the concerns raised by stakeholders and Bill C-212. The policy also has the advantage of avoiding the potential problems contained within Bill C-212, problems associated with its potential impacts on Parliament.
If passed, the bill would establish a confusing system of overlapping authorities, bringing the review powers of committee into conflict with the principle of ministerial responsibility. As well, they would conflict with the current roles of various cabinet committees which themselves have a role in the existing review process. This was enunciated by our former colleague, Mr. Herb Gray, when he appeared before the House finance committee studying Bill C-212. I would encourage members to read his testimony on this important matter.
If passed into law the bill would potentially allow the courts, and not Parliament, to oversee the detailed management of external charging practices. This is because stakeholders, if unsatisfied, could ultimately take their complaints to the court.
The revised policy makes it unnecessary for these risks to be taken. We have the tools now to ensure that implementation of external charging is improved.
For the reasons I have mentioned, and with great respect to my colleague who has given a great deal of consideration to Bill C-212, the existing external charging policy meets many of the concerns expressed by parliamentarians and stakeholders without the potentially problematic issues that would arise from the passage of Bill C-212.