Mr. Speaker, I am glad that I can rise today and spend 10 minutes talking about a motion that I think is very important. It shows where the NDP and all of the other parliamentarians here in the House of Commons stand. I can see that the motion moved by my colleague from Davenport is resonating with the other parties.
Right now, big Canadian banks are abusing taxpayers and the middle class. We know that, in the past, the Conservative government preferred self-regulation for many industries, including the banking industry. Unfortunately, that is not working because there is not enough competition and all of the financial institutions have something to gain by squeezing people just a little more.
When we talk about excessive banking fees, we are not necessarily talking about big amounts of money individually. For example, someone who wants to get a bill in the mail rather than electronically, for whatever reason, often has to pay $2 or $3. We are not talking about big amounts of money, but unfortunately all of those fees charged across Canada add up to $180 million. That is a lot. People in the riding I represent in the Saguenay and those in the riding held by my colleague from Surrey North, with whom I will be sharing the second part of my speaking time, are paying those fees.
There are excessive fees and, unfortunately, the Conservative government is choosing to turn a blind eye. I wonder why it has avoided dealing with this for so long. We know that last year, the government responded to pressure from the NDP to tighten the screws on big companies that were charging fees to send a bill to a person's home, but oddly, the government left out the banks, which often send out paper copies of bank statements. It is the clients who pay.
What the NDP is asking Canadian parliamentarians to do is to vote in favour of the following motion:
That, in the opinion of the House, the government should ban all pay-to-pay practices by banks operating in Canada through the enactment of a mandatory financial code of conduct to protect consumers.
I would like to think that all the financial institutions, including the one I use, put their clients and Canadian society ahead of profits. However, in our economic model, it is unrealistic to think that every decision the financial institutions make will serve the public interest ahead of the interests of shareholders or banking executives.
For that reason I believe, as do my NDP colleagues, that we should make this code of conduct mandatory. That is not unreasonable. We are asking the major banks not to take advantage of people. People who pay excessive fees for using an ATM or receiving a bill are not naive. We are basically caught in this system.
When we were growing up we were told to save, which is a very good thing. I hope that people no longer put their $20 bills in a wool sock at the bottom of a drawer. I think we all agree that that can cause different problems. People are encouraged to invest, to save and to put money in the bank or credit union for school, for retirement and for medium-term projects.
We trust financial institutions. As consumers and Canadians, we trust our financial institutions to properly manage our money and to ensure that we can withdraw our money when we need it.
Unfortunately, in 2011, we really began noticing the tack being taken by large corporations and the big banks: they began charging $2 to people who wanted to receive their bills at home. That was when we noticed that the charges were less than ideal. This type of abuse was condemned by the media and even the general public.
Our services, including bank services and telecommunications services, are already so expensive these days. If people have to pay another $2 or $3 for the huge privilege of paying a bill, which I say sarcastically of course, then they are being fleeced.
I am proud to say that my colleagues and I have gathered over 12,000 signatures over the past few months to support the NDP's petition, which calls on the government to do the right thing and ban pay-to-pay fees. It is a relatively new phenomenon. There was no mandatory code of conduct in the past, but even so, for the past 50 years, banks and large corporations did not normally charge their customers for a paper invoice. The vast majority of people feel that it is just common sense that this kind of expense is part of the operating costs of any company, bank or SME.
In fact, most SMEs do not charge these fees, even though they need their customers' money more than large corporations to stay in business. Why, then, do the big banks feel the need to charge these excessive fees? It is just wrong.
When it comes time to vote today, we could take a step forward by adopting the NDP's motion, so that taxpayers and the middle class can keep more of their money in their wallets. As I mentioned earlier, Canadians pay $180 million a year in abusive fees charged by the big banks. It is unacceptable. Unfortunately, as I also mentioned, the Conservatives have been complicit in this abuse for quite some time.
For over two years now, the NDP has been exerting pressure on the government to eliminate these kinds of fees. However, it disappointed me, because either it did not take this issue seriously or it preferred to help its friends, the big banks.
In the 2013 throne speech, the Conservative government promised to put an end to “pay-to-pay” policies so that consumers would not have to pay fees to get paper statements. The NDP highlighted that initiative in 2013. However, the government did not do much in 2013 except make nice promises.
A year later, the 2014 budget once again promised to end the practice of charging fees for bills. When it came time to walk the walk, however, the budget implementation bill exempted banks, leaving Canadians to pay $180 million per year, as I mentioned.
We, the opposition members, and the Canadian people are now familiar with the government's approach. It makes promises but does not follow through often enough. My Conservative colleagues will tell us that they have reduced various fees and cut red tape for businesses to help them make more money. Bureaucracy sometimes prevents businesses from doing business and can make life extremely difficult for people for all the wrong reasons, which is frustrating. However, I still do not know why the government did not want to tighten the screws on the banks at that time.
I do not have much time left, but I have so much to say. I could have spoken for 20 minutes, but I really want to hear what my colleague from Surrey North has to say about this. I will conclude with some statistics.
A Public Interest Advocacy Centre survey showed that 40% of respondents were not comfortable with paying their bills online, so we cannot assume that everyone wants to pay bills online. The survey also showed that one in five households does not have Internet at home. Among the lowest-income households, those with an income of $30,000 or less per year, 46% do not have Internet at home.