Mr. Speaker, over the past week, I, like my fellow Canadians, have been watching the events in Egypt. I have been deeply saddened by the loss of life that has occurred during these demonstrations. We strongly condemn all violence that has turned a peaceful protest into a flurry of violence in the streets. This must stop. All parties must embrace non-violence.
Earlier this evening, I was on the telephone with a friend who had recently returned from Egypt. He spoke in such warm terms of his experience there, of the warmth, hospitality and friendship of the Egyptian people, the strong commitment to family, as well as the very difficult times that these people are enduring, not just in terms of the current unrest, but the difficult economic times that they are facing. He went on to say that a large percentage of the GNP of Egypt is derived from the tourism industry. Obviously, with the events that we are seeing unfold, this will certainly have a very negative impact on that industry and will be a devastating loss for Egypt. It will take many months, if not years, to recover that kind of loss.
As members of this House will know, our government's foremost priority is the safety of Canadians. In fact, earlier this evening the Minister of State of Foreign Affairs (Americas and Consular Affairs) gave some very good advice that bears repeating and that Canadians need to be aware of before and when they travel so that we can minimize any potential negative impact on them.
The Department of Foreign Affairs receives two requests for assistance every minute of every day at one of the many points of service. In 2010, over 1.1 million Canadians abroad received some form of assistance. Over the last five years, demand for consular services has increased by 32%. The growing demand for consular services was recognized by this government in budget 2008. We provided better funding to cope with the demand and enable us to reach out to more Canadians to ensure that they were well-prepared before they left Canada.
These funds have contributed to a strengthened consular function at headquarters to support officers in the field, the construction of a new emergency watch and response centre, as well as the recent appointment of our minister of state responsible for consular services. This shows the government's commitment to expanding this service that is so crucial.
Consular services takes many forms but they essentially belong to two main categories: first, obviously prevention and education and; second, assistance. The Department of Foreign Affairs strives to prepare Canadians for international travel by providing information and advice on safe travel to foreign countries and to help Canadians abroad to handle consular difficulties or emergencies.
The Government of Canada's advice and information on travel abroad can be found at travel.gc.ca. This website receives more than 12,000 visits a day and should be the first step for all Canadians planning a trip abroad. It offers travel reports for over 200 countries, gives an overview of the security situation of the country, any official travel warnings advising against travel to a country or regions of a country, contact information for the nearest Canadian mission and much more.
It is through this website that Canadians can also register with Canadian missions using the Registration of Canadians Abroad system. Registering gives the Government of Canada the means to contact Canadians during an emergency. The Department of Foreign Affairs also provides public communication and outreach products to educate Canadians on how to travel safely and responsibly.
Our government has rapidly responded to this volatile situation in Egypt. To date, our government has helped over 375 Canadians leave Egypt. Within 24 hours of recommending a voluntary evacuation, the first planeload of Canadians safely landed in Europe. We will continue to facilitate this until every Canadian who wants to leave Egypt may leave. My colleague, the Minister of Foreign Affairs, was reassured by his colleague, the foreign minister of Egypt, Ahmed Gheit, that they will enable us to do so.
At this time, we have deployed over five charter planes to evacuate Canadians who wish to leave Egypt. We will continue to do that. In addition, we have worked closely with our friends and allies to co-operate and share in each other's efforts. We continue to work with our allies to ensure that our nationals leave the country.
While the situation on the ground does pose logistical difficulties, our government is acting quickly to ensure that sufficient resources are in place to assist Canadians. The foreign affairs minister has deployed additional staff in both Cairo and Frankfurt to support the efforts of those staff who are already on the ground.
As well, our government understands the plight of the friends and families of Canadians who are currently in Egypt. We understand their concerns and their desire to have access to the latest information and advice. We have added capacity to our 24-hour emergency operations centre to take more calls from Canadians who are looking to access help.
The emergency operation centre has fielded over 14,000 calls. In addition, it has placed a large number of outbound calls to those who have registered on the registry of Canadians abroad. We continue to monitor the volume and will reallocate the proper resources to ensure that we meet the demands. Again, I want to stress that we cannot urge strongly enough that Canadians should register with our embassy whenever they travel abroad and, especially at this time, register with our embassy in Cairo.
Canadian missions around the world have stepped in to assist with calls and logistics. We have set up additional telephone numbers. A dedicated team of consular officers is always waiting to help, 24 hours a day, 7 days a week.
Canadians themselves are best placed to manage their own safety when they find themselves in trouble but we are there to help. We encourage all Canadians to be as informed and prepared as possible before they travel and to be alert while they are travelling. I can assure the House that when Canadians require assistance abroad they will receive it from this government.
I would like to take a moment at the conclusion of my time to report how pleased I was as a member of Parliament during the Haiti crisis to have regular contact by way of my staff and consular officials, to see the diligence, the hard work and dedication that these staff members had to their jobs and the personal care that they provided to Canadians who were in Haiti and needed assistance. Members may recall that the very first Canadian victim of the Haiti earthquake to be identified was a Canadian from my area, so I was deeply immersed in the tragedy at that time.
I want to take this time to acknowledge the great work that our consular officials give in the service of Canadians who have travelled abroad or may be working abroad.