Mr. Speaker, all Canadians have the right to fair and impartial decisions with their social security appeals, and we are not about changing that.
Right now four different tribunals hear cases with respect to employment insurance, the Canadian pension plan and old age security. In three of the four current tribunals, each case is heard by a three-member panel chosen from among over 1,200 part-time members. These members hear appeals, on average, two days per month. This is inefficient, as we can tell.
A great deal of complex logistics and administrative support is required to keep these part-time members engaged and fully informed. Support staff must train these members and keep them informed of current appeal and other legal decisions that may affect cases put before tribunal members.
In addition, under the current system files are generated manually, resulting in a lot of cumbersome paperwork.
Panel members must hear cases in person, and that means that there are significant administrative and travel expenses.
The new social security tribunal would be made up of 70 members, all working full time, appointed by order in council. In place of panels, cases would be dealt with by one member. These members would be dedicated solely to hearing and deciding on appeals.
Having full-time members would allow the social security tribunal's support staff to concentrate on what they should doing, that is, the appeal process itself. This would enable members to hear and render decisions more effectively. It would also significantly reduce the work that is involved in appointing, training and briefing them.
With respect to fairness, one of the hallmarks of the current process is the independent relationships members have with the department and their impartiality. This independence would be preserved in the social security tribunal, and the importance of objectivity and neutrality would continue to be emphasized. The expertise of decision-makers would not be affected.
The new social security tribunal would provide two levels of appeal. The first, the general division, would have two sections for appeals, one for employment insurance and the other for CPP and OAS. The second level, the appeal division, would hear all appeals from the general division. Both divisions would be dedicated to providing fair and impartial reviews of government decisions. Members would be assigned to one section, based upon their particular experience.
As for the appeals themselves, we are going to see quite a few changes.
First, case files would be generated electronically, eliminating heavy paperwork. Instead of appearing in person, appellants could apply to have their cases taken by phone or video conference whenever possible.
Canadians have told us that they want less bureaucracy. They want us to cut red tape. That is exactly what we would be doing in the establishment of the new social security tribunal.