Mr. Speaker, this is the third time in a year that I have risen in the House of Commons to discuss the bill on electronic commerce, known as Bill C-28 this time around.
The former Bill C-27 sparked a lot of public interest, and a number of witnesses who testified before the committee essentially told us that we needed to move forward in order to provide better protection for email users.
The new Bill C-28 specifically targets unsolicited commercial electronic messages. People have been demanding such a bill for some time, and it is sorely needed. Governments, service providers and network operators are all affected by spam. We must create safeguards for legitimate electronic commerce, and we must do so now. Commercial emails are also essential to the development of the online economy.
Bill C-28 was inspired primarily by the final report of the task force on spam, which was set up in 2004 to examine the issue and to find ways to eliminate spam.
Some groups had reservations about the former Bill C-27 and made suggestions for amendments. The main concerns and questions from these groups had to do with the enforcement of the legislation.
Parliamentary committee members had to examine a number of issues. Even now, this bill amends the Canadian Radio-television and Telecommunications Commission Act, the Competition Act, the Personal Information Protection and Electronic Documents Act and the Telecommunications Act.
As a result, government officials in each of these sectors came to tell us why and especially how the amendments would apply and how we could be certain the changes would be useful.
We supported the former Bill C-27 as amended by the committee. Therefore, we will support Bill C-28, whose contents are more or less the same, so that the committee can study it.
We are aware of the need to legislate quickly, but we must also proceed carefully in light of the many witnesses the committee has already heard from.
I hope that the work the committee has already done will prove useful and that we will be able to proceed more quickly.
Let us not forget that we first started talking about spam in 2004 and that six years on, we still do not have legislation to get rid of spam.
I would like to expand on one point. The government accused the committee of taking its time when studying this bill and of holding up the electronic commerce bill's progress.
I want to make one thing clear: Bill C-28 is not a back-of-the-napkin affair. It covers a number of complex issues and clauses. It is to be expected that committee members and our research teams be given the time to study the content of the bill. I am sure that this electronic commerce protection bill would be in force by now had the Conservative government not prorogued Parliament. We lost a lot of time because of that.
I want to reiterate that the Bloc Québécois and the other parties worked well on this. I can vouch for the fact that my party, the Bloc Québécois, and the members of the Standing Committee on Industry, Science and Technology worked constructively together.
I sincerely believe that during the committee's hearings, all of the members worked hard to find a solution to the spam problem while taking into account the needs of companies that shared their concerns.
Anyone with an email address receives spam, emails that try to sell us products and offer us prizes and many other annoying things.
I do not know if anyone has noticed, but in recent months, there seems to have been a significant increase in the amount of spam. It makes me wonder whether companies have made changes to how they contact consumers.
Obviously, some businesses are concerned about how legitimate businesses will continue to contact consumers if Bill C-28 is adopted.
Bill C-28 clearly states that organizations will not require the express consent of their own clients to communicate with them in what can be deemed “existing business relationships”. However, to contact potential clients in order to market a good or service or to expand their activities, businesses may not directly contact a client by email without their prior consent.
Unsolicited electronic messages have become a significant social and economic problem that undermines the individual productivity of Quebeckers. Spam is a threat to the growth of legitimate electronic commerce.
Spam accounts for more than 80% of global electronic traffic, which results in considerable expenses for businesses and consumers. In light of this situation, legislation to protect electronic commerce is reasonable and appropriate.
On another note, some clauses of the bill are still problematic for the Bloc Québécois. We would like further information about the national do not call list.
A number of parallels may be drawn between the system proposed by Bill C-28 and the existing system for telephone calls.
The Bloc Québécois feels that the current list is doing the job, and it is used by millions of people. Compliance with the national do not call list required many companies to reorganize their resources and make a large financial outlay.
We realize that the Minister of Industry wants to keep the door open in order to replace the list with a new system. However, for the time being, it is a proven system that has been successful since it was implemented in 2008. At the committee hearings on Bill C-28 regarding electronic commerce, we were given verbal assurances by officials that it would not be abolished without public hearings.
Let us come back to Bill C-28. I believe we are all concerned about the way businesses obtain consumers' consent to transfer or pass on their contact information or email addresses to other organizations. The new legislation will enable us to reduce spam and go after unsolicited commercial emails.
To the Bloc Québécois, there is no doubt that the bill aims at protecting the integrity of transmission data by prohibiting practices related to the installation of computer programs without consent. It makes sense to avoid the use of consumers' personal information to send them spam.
Bill C-28 prohibits the collection of personal information via access to computer systems without consent and the unauthorized compiling or supplying of lists of electronic addresses.
We can hardly be against motherhood and apple pie. The Bloc Québécois feels that companies that want to send consumers information by email should get their consent first. It is a matter of principle.
This bill has a noble objective, but it will be a complex law to apply. I know the government wants to attack spam, and I agree with that. In my previous speeches and having had the chance to be part of the Standing Committee on Industry, Science and Technology, I personally have been convinced of the need to pass such a bill.
A number of countries have already passed measures similar to those in Bill C-28 and seem to have had positive results. The various laws passed in Australia, the United States and Great Britain to combat spam have apparently been quite successful.
Bill C-28 will make it possible to develop measures to dissuade as many people and businesses as possible from sending spam involving false representation, unauthorized software and exchanges of email address information.
This bill will help resolve many of the problems our constituents have raised and will further protect their privacy. Unsolicited commercial electronic messages have become, over time, a major social and economic problem that undermines the individual and commercial productivity of Quebeckers.
Spam is a real nuisance. It damages computers and networks, contributes to deceptive marketing scams, and invades people's privacy. Spam directly threatens the viability of the Internet. In fact, spam accounts for over 80% of all global Internet communications. Thus, spam directly threatens the viability of the Internet as an effective means of communication. It undermines consumer confidence in legitimate e-businesses and hinders electronic transactions.
Basically, this electronic commerce protection act governs the sending of messages by email, text messaging or instant messaging without consent. Transmission of spam to an electronic mail account, telephone account or other similar accounts would be prohibited.
The only time spam may be sent is when the person to whom the message is sent has consented to receiving it, whether the consent is express or implied. This is what we mean by “prior consent”.
I would like to close by reiterating that the Bloc Québécois supports Bill C-28. This proposed legislation has already been examined by a parliamentary committee, and it will help to increase the protection of computer systems and people's personal information.
As a final point, the Bloc Québécois is pleased to see that Bill C-28 takes into account most of the recommendations in the final report of the task force on spam, created in 2004. However, it is unfortunate that the legislative process took several years to produce this long-awaited bill to protect electronic commerce.