Mr. Speaker, it is a privilege to stand in this House and confirm our government's full and continued support for men and women who have served our country so well.
It is a special moment for me, because since my election in 2011, I have been serving on the Standing Committee on Veterans Affairs, and everything that is related to veterans is very dear to me.
Canada's veterans represent the very best of what it means to be Canadian. They have served with courage, distinction, and honour. They have always put country and service before all else to defend our cherished way of life, often at great sacrifice to their families and themselves. They have helped to bring peace and freedom to many places around the world that had known only violence and oppression.
That is their proud history, and it is why our nation is now the envy of the world. It is also why our government is committed to recognizing their service and honouring their sacrifice every day. That is our record, our history. We have made it an extraordinary priority to ensure veterans and their families receive the care and support they need and receive it when they need it. That is why our government has always insisted that veterans' benefits and services be maintained and enhanced, no matter what economic times we might find ourselves in.
That is why Veterans Affairs Canada's annual budget has increased by almost $785 million this year over 2005. That is why we have invested almost $4.7 billion in new funding to enhance veterans' benefits, programs, and services. We are committed to serving veterans as they have always served our great country.
With the time I have remaining, I would like to highlight some of the many ways we are working to serve veterans and their families better and faster and in more modern and convenient ways.
I am sure most members in this House are familiar with our government's cutting red tape for veterans initiative. We launched it in February 2012 with the single-minded purpose of providing veterans and their families with faster, hassle-free service, and that is what we have been doing.
We have been streamlining Veterans Affairs Canada's business processes, simplifying the department's policies and programs, and making greater use of new technology and e-services.
The results so far have been impressive, with improved turnaround time for processing veterans' disability benefits. Access to rehabilitation services is now being approved in just two weeks, instead of four. We have reduced the number of forms and the length of the forms veterans have to fill out, and we have placed a renewed emphasis on using plain language in our correspondence with veterans and their families.
That is just the start of what we have accomplished. By the time this five-year initiative is fully implemented, our programs, benefits, and services will be the most responsive, inclusive, and flexible that Canada's veterans have ever seen, and we will be delivering them as quickly and as efficiently as possible.
Veterans are already reaping many of the benefits. Just last fall, for example, the Minister of Veterans Affairs announced a new approach to our vocational rehabilitation program that gives veterans improved access to about $75,800 in training to start a new career. This is great news for approximately 1,300 veterans participating in our vocational rehabilitation and vocational assessment services.
These changes also build on other recent enhancements. For example, we have simplified our process for reimbursing veterans for travel costs to and from their medical appointments. This means that approximately 17,000 veterans no longer need to send receipts to the department or verify their appointments with it to recover their travel expenses.
This one change has eliminated a lot of cumbersome paperwork for eligible veterans, and it is putting money back into their pockets faster. We are doing the same for the more than 100,000 veterans, widows, and caregivers who use the veterans independence program. Last year, we began providing upfront payments for snow clearing, lawn cutting, and housekeeping services. Veterans no longer have to pay out of their own pockets for these services and then wait to be reimbursed.
These kinds of changes make a real difference. They represent real results for veterans. They also allow Veterans Affairs Canada's employees more time to provide the extremely high-quality service to veterans that they are best suited to offer.
Another way we are doing that is by introducing a full suite of e-services for veterans who prefer to go online for the information and assistance they want. These new e-services include the new veterans' benefits browser, which helps visitors to our website quickly determine which benefits and services are most relevant to them; the new “My VAC Book”, which is a customized, print-on-demand brochure that puts important information at veterans' fingertips; and the enhanced My VAC Account, which provides veterans with secure 24/7 online access to the department from anywhere in the world.
Of course, some veterans, like some Canadians, still prefer the traditional approach to service—that is, speaking to a clerk, an agent, or a teller face to face. We understand that. We get it. That is why our government has been expanding veterans' services in those areas with the largest populations of veterans. That was the raison d'être, back in 2009, for establishing the integrated personnel support centres on Canadian Armed Forces bases and wings. Today we have 24 such centres across the country, as well as seven satellite offices, so that military personnel and veterans who are in the process of releasing can have one central point of service for assistance from VAC and DND employees who are working side by side. It is also why, more recently, we have been expanding VAC services into the nearly 600 Service Canada locations nationwide. Through this single change, we are giving veterans and their families new points of contact and greater access to professionally trained front-line employees in their own communities.
Our government believes that veterans deserve more options and more choices when it comes to dealing with Veterans Affairs Canada. Through the many innovations we are introducing, our government is proud to be delivering, with better and faster service.