Industry committee  These change all the time. This is the U.S. statistic, but approximately—

Industry committee  It was 2,100 robocalls per second. Those are United States figures, but they're very proportionately similar in Canada. We have very similar patterns. Of those 2,100 robocalls, obviously a portion, in fact a slight majority, are legitimate telemarketing, but that means something close to 50% are fraudulent, so think of it as 1,000 calls a second being fraudulent.

Industry committee  Thank you very much, Mr. Chair. I want to note that we're not hearing the volume from your speaker very loudly. I'll see how it is with the other members, but it wasn't very easy to hear you speaking. Thank you for inviting us to speak on the topic of fraudulent calls in Canada, an issue that has been of particular concern for the CRTC.

Industry committee  Our staff regularly engages. I met with the current chairperson of the FCC about six weeks ago, and we discussed a range of things, including protecting networks from cyber-attacks and overall resiliency. She did inform me of some of the measures the FCC was contemplating. Our technical staff and that of the FCC do have regular dialogue.

Industry committee  Thank you very much, sir. I note, Mr. Chairman, that I must apologize for my procedural manners today. I have not been directing my responses through you, and for that I do apologize.

Industry committee  Thank you for hearing us.

Industry committee  The short response to your question of whether we need to do more and better is yes. Network reliability generally has been good. This is an example showing not good enough, and it was a catastrophic failure. Steps have to be taken, no questions about it. Are wireless rates too high?

Industry committee  I don't have those numbers with me. I can tell you that Saskatchewan does not have the lowest wireless rates in Canada. Quebec, on average, had the lowest wireless rates in Canada. That can largely be attributed to the effectiveness of a regional competitor in the form of Videotron.

Industry committee  I don't know the answer to that, obviously. It's kind of a hypothetical. I would say this, though. The measure, as I understand what Mr. Staffieri was referring to, is to separate the networks out at the core because, in this instance, what happened is that, when the core failed, everything failed.

Industry committee  What they're saying is, at a minimum.... I'll give you an example. Several times the outage in 2021 has been raised. That was on the wireless network. The reason they still offered the other services is it was only the wireless radio access network that was unavailable for a period of time.

Industry committee  The issue of a financial penalty was at question, and there we have AMPs available to us. There are many other tools. We can make various orders and require them to do a number of things. It depends on what harm you're trying to cure.

Industry committee  My answer was too long. I'm sorry.

Industry committee  Thank you for the question. Mr. Murray, could you answer, please?

Industry committee  That is a very important question. I can't speak to what the commission will do. The issue of Rogers' communications will be something that the commission will be looking at, so I can't tell you what the resolution will be. As I said earlier, it is always a question of us making a collective decision.

Industry committee  I will answer in English, if I may. It's because the AMPs are not meant to be punitive.