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February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  That decision would have been taken by the Public Health Agency to take advantage of the contracting vehicle that was set up by PSPC.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I'll turn to Martin for who signed the authority.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  The decision at the time was taken within the public service at the director general level. My recollection of the signature of that contract is that it would not be normal practice to brief on the nature of how the operations were being implemented.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  The Public Health Agency did not contract with GC Strategies. I thought you were referring to the KPMG contracts that were administered through the agency. It would have been CBSA that was monitoring those contracts related to the app development.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I can say that the operationalization of the app was done collaboratively between the Public Health Agency and the Canada Border Services Agency. As I mentioned, we were very focused on the need to stand up the app and to have it rolled out to allow the border to flow and to have a safe restarting of the economy in addition to the flow of key people.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  A best practice would be to test all of the different applications. However, my understanding is that a decision was taken to only test a sampling of them because of the time that it took to test those and the pressure to have the adjustments rolled out quickly.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I don't know who made that decision at the time.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  The decision was taken to enter into a sole-source contract with KPMG because of the time pressures of needing to put in place the actual rollout in the airport processes, to liaise with airlines and airport authorities, and to ensure that the traveller journey and information that was being put out to the public about the app was accurate and timely.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  The app development and rollout at that stage was being managed by the Canada Border Services Agency. The Public Health Agency was collaborating with the CBSA in terms of—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I believe that the CBSA has already addressed this in its previous testimony at this committee.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I'm going to turn to Luc Brisebois from the border services branch.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  That was a specific event that was identified on June 28 and resolved on July 20. It was a specific event in the app. It was an error that was identified and rectified. The Public Health Agency was involved in addressing that with—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I was not present at that time, so I can't actually speak to what briefing took place, but we can take that away.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  My understanding is that the focus at the meetings was on how to operationalize the OICs at the border through the app. They would go through the different releases. They would look at readiness checklists for the releases. There was a formal intake process for any changes that would be made to the app.

February 20th, 2024Committee meeting

Heather Jeffrey