Citizenship and Immigration committee  Yes. The government has a sufficient list of candidates now for the complement that we have.

Citizenship and Immigration committee  It varies. We have appointments for three, five, and two years, provided you have a good performance evaluation, which gives you the maximum of ten years. Initially it's for three years, then for a second five years, if the performance evaluation is favourable, and for another two years at the end, which would give you the maximum ten years that they sit.

Citizenship and Immigration committee  I said that three years ago we were at 240. Today we are at a complement of 161 and I'm missing 32.

Citizenship and Immigration committee  Yes.

Citizenship and Immigration committee  It's over two, because in the third one, they are public servants; they're not Governor in Council appointees.

Citizenship and Immigration committee  Proportionally the vacancies would be about the same. My complement for the appeals side is 37. So I've re-deployed people from the refugee side to the appeals side. I'm still not at full complement in that area. The rest of the vacancies would be on the refugee side.

Citizenship and Immigration committee  It would be 130.

Citizenship and Immigration committee  More of the same.

Citizenship and Immigration committee  No, meaning those making the decisions. Our commissioners undergo an evaluation process to ensure that they have received the necessary training and to meet their needs, should they have any. The way they make their decisions, positive or negative, has no impact on my decision to recommend that the government renew a commissioner's mandate.

Citizenship and Immigration committee  We simply wanted to mention that the decision-makers are responsible for different countries, different regions. So, it is extremely difficult to compare one commissioner to another in terms of percentage. However, there have been access information requests, and we have provided information on each commissioner pursuant to the legislation.

Citizenship and Immigration committee  We have an internal complaints process. Complaints may be filed by defence lawyers or by individuals. I ask complainants to consider the merits of their complaint, etc., and I make a decision based on whether that complaint is founded or not. The number of complaints is published each year in our report to Parliament.

Citizenship and Immigration committee  C'est cela.

Citizenship and Immigration committee  I'll give you numbers generally, because I don't have them in front of me. Under the new regime we've instituted, we received roughly 250 applications. Keep in mind that I usually have 20 vacancies a year, but it can go to 40--in some years people reach the 10 years--so I go back to the selection process.

Citizenship and Immigration committee  There's the preliminary screening right now, then the advisory panel is number three. They meet, and they've elected themselves a chair. I'm there as an observer in the sense that I don't speak unless I feel that one candidate or the other could be given consideration, in the sense that I may want to interview them.

Citizenship and Immigration committee  We wanted to make sure we knew what we were looking for in a good decision-maker. So we sat down with an outside consultant and decision-makers and we identified the competencies necessary to be a good decision-maker. It's very clear there are nine competencies, and then you have the right tools to evaluate.