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Public Accounts committee  I think there were many dimensions to the ArriveCAN app. I think there was value in terms of the services that were provided—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I can't speak to how Canadians view the app. I can speak to the governance and the project management that was put in place.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I have no knowledge or evidence of documents having been destroyed. We have a policy that requires information of business value to be retained.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I would just clarify that it would be the role of the president of the Public Health Agency. However, since I've been in the role for one year, it was not me personally. However, there was structured COVID governance focused on the measures that were being taken at the border, so here I want to distinguish—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  As it regards the response to the COVID pandemic, the president of the Public Health Agency would have been in very frequent contact. I can't give a specific number, but in terms of the overall health response—the orders in council that developed the measures at the border—there was established governance that has been publicly disclosed—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  There were regular committees and governance structures that met about the COVID response.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  The responsibility to put in place the governance structure around the development of the app was—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  We were briefing, I'm sure, at the time on the operational requirement to stand up a digitized mechanism to facilitate—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  I was not in the role at the time, so I can't speak to that specifically, but I can say that the development of the app and the time pressures and the operational requirements—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  These contracts were concluded at different levels in the public service.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  No, the Prime Minister is not a signatory to these contracts.

February 20th, 2024Committee meeting

Heather Jeffrey

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  Both the Auditor General and the Office of the Procurement Ombud made a series of recommendations that are being fully implemented by the Public Health Agency. On our part, we have put in place specific governance and operating procedures around contracting in emergencies to ensure that the lessons of this are incorporated into all future responses.

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  The intense nature of the collaboration and the development meant that these teams were meeting on a daily or even weekly basis. There was no deliberate decision to not put in place a governance structure—

February 20th, 2024Committee meeting

Heather Jeffrey

Public Accounts committee  Yes, it's in the role of the president of the Public Health Agency of Canada.

February 20th, 2024Committee meeting

Heather Jeffrey