Public Accounts committee  Thank you. We had recommendations from the AG, and as I've said, we've completed some elements of the action plan and everything is on track for completion. It was basically to look back at our corporate risk profile and identify places where there were risks of non-compliance.

Public Accounts committee  By the end of...?

Public Accounts committee  It's hard to put a percentage on it, but I would hope that we'd be collecting all that we can. Again, I would say that we will be consulting in advance to make sure. There is always some leakage in the tax system, and we have to continually work on that to ensure compliance and ensure that everybody knows the rules, but I'm confident that we'll be getting a good share of that revenue, and we'll be working on any areas where we identify gaps.

Public Accounts committee  That will be something...as we look at the regime and what it would take to administer it. We always have some compliance challenges that we have to move forward on. Maybe I'll ask my colleague, Ted Gallivan, to say a word. We will be examining how companies are complying and where there might be gaps and then we'll be addressing strategies, which would be both education and hard enforcement where we need to.

Public Accounts committee  Yes, I've obviously had a chance to review the update. We are up to date and look forward to getting ourselves ready to administer on July 1, should the—

Public Accounts committee  Yes. At CRA, we always do our best, and we're pretty confident that we will be able to. I would say, though, that it's going to require some thinking between now and then, and obviously consulting, because we want to do this in a way that's streamlined and efficient. One good thing I would reference is that there are other countries and jurisdictions that have done some of this, so we'll be looking to those practices as well as engaging the stakeholders to look at the best way to implement this.

Public Accounts committee  At this stage I believe we do. There will still be questions as we move forward, but at this stage, we're pretty confident.

Public Accounts committee  Thank you, Madam Chair. Thank you for giving me this opportunity to discuss Report 3 with you. As you mentioned, I am accompanied today by Mr. Ted Gallivan. I would say that in Report 3, the Auditor General made two recommendations to the CRA, and we accepted both of them. As noted in our updated action plan, which has been provided to the committee, I am pleased to report that the CRA has already fulfilled a number of its commitments, and we are well on our way to addressing the remaining deliverables.

Public Accounts committee  Thank you, Madam Chair. I'll take a stab at that, and my ESDC colleagues might want to add to it. Yes, we have been in train of trying to get this information sharing done. As far as I'm aware, we're still on track for March. As I think Graham indicated earlier, COVID has changed the timing of some things and we've had to be adaptable and flexible, but my understanding is that we are on track.

Public Accounts committee  Perhaps I'll start and Graham may want to add. In recovery, after the loan has not been paid for nine months, it comes to us and our job is to try to collect. We have various ways to go out and try to collect that money. If at the end of that process we just decide that it is not recoverable for one reason or another—bankruptcy, you name the circumstances—then we recommend to ESDC that the loan be written off.

Public Accounts committee  The important thing for us is to have access to as much information as possible. In collection, the time it takes to have access to information can constitute an obstacle. Exchanging information is important in that context. In general, we have a good process to recover as much money as possible.

Public Accounts committee  I am sorry, my microphone was not properly adjusted and it was difficult to hear, but I think I have fixed the problem. In this context, it is important to recognize that this program is subject to rules that are different from the income tax system in general, for which the process of recovering amounts is easier.

Public Accounts committee  Is it better now?

Public Accounts committee  Okay, so I will carry on. Certainly, we collaborate with ESDC to make sure that we have as much information as possible on the students from that point of view. However, the recovery process is different from the one for the income tax system. We do what we can, and I believe that that is what the Office of the Auditor General mentioned in its report.

Public Accounts committee  Thank you, Madam Chair. What we're trying to do is to make sure that the information that's at our disposal is shared with the [Technical difficulty--Editor] to help get a better picture of the financial [Technical difficulty--Editor] the individual. Getting better data on previous tax filings, dependants and, obviously, income will help us make better decisions collectively about what we should do.