Citizenship and Immigration committee  The detailed policy is there for your inspection.

Citizenship and Immigration committee  To your first issue, with respect to how our hearings process works, we receive complaints in a multitude of languages. They are reviewed by our complaints and discipline manager. We have professional staff, investigators and staff. The complaint is assigned—to give you the Webster's abridged version—to an investigator, and it's investigated.

Citizenship and Immigration committee  The penalties can range anywhere from a reprimand, a written reprimand, to re-education, to fines, to what is our ultimate penalty, which would be the removal of the right to practise. That is determined by an independent hearings tribunal. On your point on the compensation report here, in keeping with best governance practices, the board hasn't decided its own compensation.

Citizenship and Immigration committee  Right.

Citizenship and Immigration committee  It covers anything that's an error and omission, up to, I think, a total of $1 million. But you have to understand that the reason our fees are so low is that, quite frankly, the insurers view us as low risk, because in our rules of professional conduct we explicitly prohibit consultants from handling third party moneys.

Citizenship and Immigration committee  I'll start with your second question first. Quite frankly, it's not we ourselves who want us to do it; the government has retained that ability to enforce. Under the recommended model of the minister's advisory committee, the minister chose to retain the enforcement ability.

Citizenship and Immigration committee  Well, it was never with the society.

Citizenship and Immigration committee  The actual errors and omissions insurance is included in your binder. Unfortunately it's only in English, because the provider only gives it to us in English.

Citizenship and Immigration committee  There isn't a bylaw that allows the members directly to call a special general meeting or an annual general meeting. They can petition the board of directors, and a simple majority of the board of directors, which is elected, will call that meeting. That's what section 11.3 enables.

Citizenship and Immigration committee  Mr. Komarnicki, in response, if you look at the beginning of the section in terms of bylaws, the tab marked “bylaws”, ladies and gentlemen-- In French, it's the Règlement administratif. You will see the number of times the bylaws have been amended by the corporation. And as you probably know, each time these bylaws are amended, they first must be amended with the vote of the full membership.

Citizenship and Immigration committee  We have a standing governance committee as well as a board of directors. Two of us have our accreditation in corporate governance, issued by the Institute of Corporate Directors in conjunction with the University of Toronto and the University of British Columbia. Also, a number of our directors are sent on training for audit committee work, etc.

Citizenship and Immigration committee  Yes, I would like to call your attention to the tab marked “AGM”. It's page 187 in French. It's page 187 in the information, please. I'd like to call your attention to the conflict of interest policy.

Citizenship and Immigration committee  I would just like to call Mr. St-Cyr's attention to the binder that we have circulated to all members this morning. I think he will find that all the bylaws and procedures and processes for motions, including our election processes and procedures, are absolutely democratic and in keeping with best corporate practices.

Citizenship and Immigration committee  The members are advised 90 days in advance of any AGM, of any business at the AGM, of the voting procedures, etc. It's all there.

Citizenship and Immigration committee  I think, Mr. St-Cyr, you will also find--