Information & Ethics committee  I mentioned earlier the total of, at the moment, 75 per month, divided between the two acts. If you multiply that by 12, that sort of gives you our total. I would need a calculator here.

Information & Ethics committee  Yes. We do look at that from a salary figure. It's difficult to separate out all of the institutional costs, but we do have an average cost. Tom.

Information & Ethics committee  One of the things we're trying to do with this new process--reducing the amount of paper, reducing the treatment of files--is what you've seen hospitals do and what the courts have done when they've had a backlog, and that is not treat all the complaints the same way. You do a real triage so that you can group them.

Information & Ethics committee  In the last year, we initiated court applications in about a dozen, but many of those settled before an actual hearing. I should say that it's primarily under the private sector legislation that there's a much broader capacity to go to court, which doesn't exist under the public sector legislation.

Information & Ethics committee  We do a lot of outreach. In the legal shop, for example, we now have under way a legal essay contest. We've asked law schools across Canada to submit essays on areas of one of our four policy priorities. The policy priorities are genetic privacy, national security, information technology, and identity management.

Information & Ethics committee  Yes, in fact the winners are announced on our website. And it's not a YouTube video contest; it's a video contest in itself. It was targeted at high schools. High school students produced and made their own, which will appear on our website.

Information & Ethics committee  I think they are actually on our website--with their consent.

Information & Ethics committee  We looked after that.

Information & Ethics committee  I don't have the numbers, although I can give that to you. It wasn't as many as we'd hoped for, but there were quite a few.

Information & Ethics committee  That I also don't have the number for, but I can get it to you if you're interested.

Information & Ethics committee  While Mr. Pulcine is looking at that, I can say that I had input into the work that they were doing. One of the goals of the committee was to try to identify areas that needed audit immediately in the organization. For example, things like backlog; where do we need to allocate resources to ensure that we can create efficiencies so that we're giving service to the public in a timely manner?

Information & Ethics committee  I would say that complaints have become more complex, primarily due to the new act governing the private sector. Recently, the Federal Court of Appeal ruled on a case in which a U.S.-based company gained access to a Canadian woman's personal information. The court ruled that, even though the company was located in the United States, we had a legal obligation to investigate the matter.

Information & Ethics committee  Not necessarily, if the legislative amendments we have asked for are adopted. Earlier, I said that we wanted to work with our international colleagues. That would be a big help. We also asked for the power to sort through complaints and dismiss some of them if we have already ruled on the issue, for example.

Information & Ethics committee  It was just to elaborate on what Mr. Pulcine said, which is that this new piece of legislation didn't come with full funding for what it asked the office to do. In other words, it asked the office to regulate all of the private sector in Canada except where there was substantially similar legislation.

Information & Ethics committee  Are you asking about the number of complaints we receive?