Finance committee  Yes.

Finance committee  No.

Finance committee  We have to accept them. Our competitors do. We have to do the same. In many cases, people had a regular credit card and were switched over to the Infinite card, which raised my fees. It's the same consumer, the same pattern, and the same $100 order every week. My fees have gone up because the customer's card was changed.

Finance committee  I wish that was the reality, but I honestly can't see the day where I'll tell my cashiers, “You can accept this one but not that one”. In their minds, it's a Visa, it's a MasterCard, and it's an acceptable form of payment, unfortunately.

Finance committee  I find out when I watch TV, the same as we all do.

Industry committee  I find out when I watch TV, the same as we all do.

Industry committee  I know the answer. I do.

Industry committee  That's fair to say.

Industry committee  Yes.

Industry committee  No.

Industry committee  Exactly. Most customers do that.

Industry committee  There is absolutely none.

Industry committee  We have to accept them. Our competitors do. We have to do the same. In many cases, people had a regular credit card and were switched over to the Infinite card, which raised my fees. It's the same consumer, the same pattern, and the same $100 order every week. My fees have gone up because the customer's card was changed.

Industry committee  I wish that was the reality, but I honestly can't see the day where I'll tell my cashiers, “You can accept this one but not that one”. In their minds, it's a Visa, it's a MasterCard, and it's an acceptable form of payment, unfortunately.

Industry committee  Too, I think the issue is, where do I go? I need Visa and MasterCard to work with me. Do I go and complain to them? I don't really have a choice. I'm happy that I'm able to come here and speak about my personal experience because I can't go to Visa and MasterCard to complain.