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Finance committee It may not be important to you, or not a priority, but that is not the case for our organization which, for 25 years, has been working on behalf of consumers. This is a huge priority. In our opinion, this should have been—
March 13th, 2012Committee meeting
Jean-François Vinet
Finance committee Can somebody ask me a question?
March 13th, 2012Committee meeting
Jean-François Vinet
Finance committee Perfect. I also hear you well. Option consommateurs has a mandate to protect and promote Canadian consumer protection in Canada. Our association has been open for 25 years, and we are specialized in, among others, financial services, energy, and business practices. Option consommateurs is highly preoccupied with what Mr.
March 13th, 2012Committee meeting
Jean-François Vinet
Finance committee We are here to focus on one objective. Our main preoccupation is the complaint resolution process and maintaining the independence of this system. We're here on this bill. We are here to say that the banks should not be allowed to pick and choose which business they hire to supposedly resolve complaints that consumers send to them.
March 13th, 2012Committee meeting
Jean-François Vinet
Finance committee Thank you. Do you hear me well?
March 13th, 2012Committee meeting
Jean-François Vinet