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Health committee  We're currently running an internal investigation about this situation. We're unhappy about it. We have found this one box out of a lot of 16,000 boxes, and clearly—

March 27th, 2012Committee meeting

Michel Robidoux

Health committee  I recognize we're unhappy.

March 27th, 2012Committee meeting

Michel Robidoux

Health committee  To address your previous question about supply, you affirmed that there was a shortage—

March 27th, 2012Committee meeting

Michel Robidoux

Health committee  I'm not going to go into the specifics of that particular situation.

March 27th, 2012Committee meeting

Michel Robidoux

Health committee  We are currently running an internal investigation to strengthen our quality process in regard to packaging. That situation occurred in the packaging area of our site. We're currently reviewing this specific lot and ensuring that all of our processes are going to be strictly foll

March 27th, 2012Committee meeting

Michel Robidoux

Health committee  Thank you for your comment. First, I want to be clear. I didn't say I think that 80% is acceptable. I just wanted to state the facts that today, despite the challenges that exist at Sandoz, we are providing and we are meeting over 80% of the demand. One piece of information that

March 27th, 2012Committee meeting

Michel Robidoux

Health committee  We have been very clear, and it is our internal rule, that whenever we have an inspection and whenever we have exchanges of correspondence regarding our manufacturing plant in Boucherville, whether it's with the Canadian or the U.S. authorities, we share and exchange.... So whe

March 27th, 2012Committee meeting

Michel Robidoux

Health committee  It was very clear to us in January. We informed them that we would see our production reduced. The first decision we wanted to make was to remove from our production schedule less medically necessary products, like ointments, ophthalmics, suppositories. Thereafter, it was very im

March 27th, 2012Committee meeting

Michel Robidoux

Health committee  Chair, committee members, this is an opportunity for us to reaffirm our commitment to patients and to reaffirm our commitment to quality products. With regard to your question, I might want to go back in time a little bit to November. This is when we received the warning letter.

March 27th, 2012Committee meeting

Michel Robidoux